Terms and Conditions

1. Agreement to Terms

Welcome to MTN.2BD (“we,” “our,” or “us”). By accessing or using our website located at mtn.2bd.net, purchasing digital telecom services, or enrolling in our reseller agent network, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to all terms and conditions stated herein, you must immediately refrain from using the platform.

2. Description of Services

MTN.2BD operates an automated digital marketplace and reseller infrastructure in Ghana offering:

• Prepaid non-expiring data bundles for MTN Ghana and Telecel Ghana subscribers.
• Official WAEC and BECE Examination Result Checker PINs and serial vouchers.
• Reseller agent storefronts, wallet accounting, and wholesale distribution infrastructure.

MTN.2BD is an independent digital distribution service and reseller. We are not directly affiliated with, operated by, or owned by Scancom PLC (MTN Ghana), Telecel Ghana, or the West African Examinations Council (WAEC). All trademarks and brand names belong to their respective registered owners.

3. User Accounts and Eligibility

To access certain features (such as the Agent Dashboard, Wallet Funding, and Order History), you may need to register an account. You represent and warrant that:

• You are at least 18 years of age or possess legal capacity under Ghanaian law.
• All registration information you provide is accurate, current, and complete.
• You are responsible for safeguarding your login credentials and OTP codes. You agree to notify us immediately of any unauthorized use of your account.

4. Pricing, Payments, and Billing

All prices on MTN.2BD are displayed and processed in Ghanaian Cedis (GHS). We reserve the right to revise pricing based on telecommunication wholesale tariff adjustments.

5. Fulfillment and Delivery Policy

All products sold on MTN.2BD are digital goods delivered electronically:

• Data Bundles: Credited automatically via telecom network gateways to the recipient number provided. Typical fulfillment time is 1 to 15 minutes following successful payment authorization.
• WAEC Result Checkers: Displayed on screen immediately upon payment confirmation and delivered via SMS and email.

In circumstances where telecom network maintenance or upstream delays occur, delivery may take up to 2 hours. Customers can check live delivery progress using the Order Tracking page.

6. Customer Obligations & Accuracy of Information

The customer is solely responsible for verifying the accuracy of the recipient phone number, network selection, and bundle size before confirming checkout.

7. Refunds and Cancellations

Refunds are governed by our dedicated Refund & Cancellation Policy:

• If an order fails due to an upstream gateway error, an unapproved MTN recipient number, or technical breakdown, customers will receive a full refund (automatically credited to their account wallet or reversed via Paystack).
• Orders already submitted to and accepted by the telecom network cannot be cancelled midway.

8. Reseller and Agent Program

Agents who register to resell bundles agree to maintain honest customer relations and uphold the reputation of the platform. Resellers set their own retail prices and receive commissions or profit margins into their account wallet, which can be withdrawn to a verified Ghanaian Mobile Money account.

9. Limitation of Liability

To the fullest extent permitted under Ghanaian law, MTN.2BD and its operators shall not be liable for indirect, incidental, punitive, or consequential damages resulting from telecom operator network downtime, temporary service outages, unauthorized account access due to user negligence, or carrier-side SIM restrictions.

10. Governing Law and Jurisdiction

These Terms shall be interpreted, governed by, and construed in accordance with the substantive laws of the Republic of Ghana, including the Electronic Transactions Act, 2008 (Act 772). Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the competent courts of Ghana.

11. Contact Information

For inquiries, feedback, or legal notices, please reach us through our official communication channels: